Big data is what is driving this transformation. Organizations, like e-bay have employed thousands of data scientists to analyse consumer behavior, because knowing the consumer is of prime importance. Mr. Sawhny urged that data analytics should be used to remove the inequities in healthcare, because economic growth is directly related to health.
The new kind of leaderships, says Mr. Sawhny, would have leaders who focus on intangibles like vision, brand and customer experience. Today we need leaders who can take setbacks and are provocative, not a ‘fundamental’ manager. Now, it’s about the relationship and the work you do.
Mr. Sawhny concluded by motivating the participants, who will be leaders in the times to come. He said it is the best time to start to be young in India because we’re now in the digital age where we need talent in the field. With respect to the organizations, he said it’s not about the experience but relevance in the field. Finally, he said that leadership is about striking the right balance among work, home, community and self. The session was followed by an interactive talk where the participants asked various queries.
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