Quoting a famous American poet, Theodore Roethke – ‘Over every mountain there is a path, although it may not be seen from the valley’, Mr. Goyal elaborated on how the world is constantly changing and technology is getting revamped with each passing second. Over the years, the traditional payment process has evolved andis no more limited to offline hard cash transactions. Initially, most transactions were a simple exchange of goods or services between the consumer and the producer, called the barter system. Soon, the barter system was replaced with exchange of valuable items such as precious metals, cattle or land. With further advancements, coins came into being followed by printed currency notes. Recently, credit and debit cards took the lead and became a preferred choice over currency notes. The future ahead belongs to soft currency and digital cash less payments.
Structuring the discussion around the changing paradigm of electronic payments, Mr. Goyal emphasized on the prospects and hindrances of digital payments in India. He mentioned that more than 90% of transactions in India being cash based opens gates to black money accumulation. Also, due to low penetration of banking services in rural areas, financial inclusion is difficult to achieve. Having realized the importance of cash less transactions, the Government of India is also supporting and promoting a rapid shift towards digital payments. ‘Payments Banks’, which deal only in online transactions with a limit of Rupees 1 lakh per person and guarantee a 25% rural coverage in India, are a step in this direction. A combination of positive regulatory intent and growing market demand is leading to a burst of entrepreneurial activity in the country's electronic payments sector. Mr. Goyal citied examples of Indian e-payment companie like PayTm, QuikWallet and MOMOe and called upon students to discuss and compare ApplePay, AliPay, MPesa and BitCoin. He touched upon the aspect of virtual curency and very rightly said that the day is not far when we won’t feel the need to carry our leather wallets.
Towards the end of the discussion, Mr. Goyal emphasizedon the importance of data analysis over simple data accumlation. While talking about encryption and data privacy, he listed out major expectations from a payment channel viz. Confidentiality, convenience and cost effectiveness and how the market for mobile payements is segmented on the basis of amount and place. The session was interspersed with numerous questions and ideas from students which mainly revolved around latest technical tools of data collection and analysis like Big Data and cloud computing. Students understood how Big Data is revolutionizing, not only the IT industry but the confluence of all industries and businesses. Vulnerabilities of trading online and the issue of net neutrality were also discussed at length.
All in all, the session was very interactive and informative. Mr. Goyal presented such a vast topic in a simple yet effective manner. The engaing content and invaluable understanding about digital payments is certainly going to stay with us forever.
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