Mr. Menghani then gave an overview of the operations of DHL India and how DHL India is achieving operational excellence by becoming a decentralized organization aiming to be closer to the customer. He touched upon the framework to perform a cost-benefit analysis for each new customer, the merits and demerits of closed and open book contracts in logistics. He further discussed the complexities in financial reporting and how organizations should pursue profitability and maintaining a healthy cash balance.
He concluded this highly interactive session by explaining how the digital revolution is reshaping logistics, moreover, he examined the possibilities of employing drones and utilizing waterways for transportation in India. He pointed out that despite the slowdown in the economy, the logistics sector is growing at a healthy pace. The session was followed by a thought-provoking Q&A round where he answered queries about finance and logistics. Before leaving the dais, Mr. Menghani reiterated the importance of safety and stated that "Safety should be our religion".
The Vinod Gupta School of Management, IIT Kharagpur thanks Mr. Jayant Menghani for his valuable time that he spent to conduct such a compelling session and sharing his fascinating insights with the budding managers of tomorrow.
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