Gathered data, accumulated it and analysed using different tools. I interviewed almost 30 people over the phone and in person, to gather the right data. Initial people were resistant to sharing critical data, but that was the task. I had to made them understand the seriousness of issues and how it was impacting the profit margin.
The next phase was to solve the problem. Analysing data and with problem-solving tools, reached a conclusion at the last week. Along with that I also programmed a system that is helpful for the business unit in case of an instant problem. That was an added bonus work done by me. With insights and implementation of value proposition company saved X amount of money. Overall my experience was good in terms of learnings. My learnings include how to develop a thought process for problem-solving, what kind of tools are needed for a specific problem, how to ask a relevant question in interview targeting for correct data.
Along with the work, I enjoyed been travelling to places near Chennai i.e. Pondicherry, Tirupati Balaji with interns from other B Schools.
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